Our corporate team at WWOTC is responsible for the development, administration and execution of programs, courses, consulting, and strategic planning. Learn more about each of our corporate team members by clicking their name or photo below.
Management Specialist-Operator Training Specialist
Doug has nearly 35 years of leadership experience with a Human Resources Management background, which includes an extensive degree of training and development service in both private and public sectors. Doug attended the Southern Institute of Technology (S.A.I.T.) in Calgary Alberta for his post secondary education in Industrial Engineering Technology and Human Resources Management. He has since received his certification as a “Certified Training Specialist”.
Finding it extremely challenging to source quality training for water and wastewater operators, Doug developed a solutions vision which ultimately led him to the conceptualization and establishment of the World Water Operator Training Company (WWOTC). The WWOTC quickly grew to become an unrivalled entity given its demonstrated effective training philosophies that gear themselves to the principles of adult learning. In addition to having good people on the team, the roots of success can be attributed to the original concept of making effective training more accessible, having it developed and delivered by seasoned operators and to include a participative, hands-on opportunities as much as possible. This latter criteria lead to the establishment of two specialized schools that include fully functional “shop” facilities for the practical application of studies.
The element of continuous operator training and development is always a significant factor with respect to the application of any certification system. Doug brings this understanding and experience to the team having established a strong ability to develop and manage what is needed to make certification work. He is recognized in the industry as a leader for training, has been a sought-after consultant for both operator training and operator certification and continues to serve on industry related committees whenever asked.
Most recently Doug developed the “International Network for the Advancement of Water & Wastewater Skills” (INAWWE) with the ambition to try and build a global network of trainers and organizations for the purpose of sharing resources, while also raising the quality of and improving access to operator training.
Finance / Administration Coordinator
Shawn is WWOTC’s go-to person for all things related to the coordination of both general administrative and finance tasks.
Shawn is responsible for managing WWOTC’s accounts payables, accounts receivables and completing payroll.
Other financial responsibilities include producing monthly accounting reports, making accurate monthly remittances, reconciliations of charge card accounts and bank statements and recording other financial requirements related to finance and bookkeeping.
Shawn will be responsible for performing typical office administrative duties that serve the needs of the company and to provide assistance to individuals in the management team. Her administrative duties, to name a few, include student registrations, issuance of student certificates, catering arrangements, and travel coordination.
Shawn has 20 years of experience in financing and over 25 years of providing exemplary administrative support to executives. Shawn’s professional, friendly and helpful attitude is most welcomed to customers and coworkers.
Director – Business Development
Simone serves both our Customers and Corporate Management Team as our Director of Business Development. In this capacity, Simone is responsible for ensuring that WWOTC aligns the needs of our customers with the capabilities and expertise of our services offerings. Simone will continue to build upon WWOTC’s well established track record for thinking outside the box and our esteemed reputation for developing unique solutions.
Simone is a results producing professional with a proven record of accomplishments in planning and leading comprehensive business growth strategies. She is a strong team builder with excellent leadership and communications skills which will all be applied serve the needs of our customers.
Over nearly twenty years, Simone has developed an impressive tool box of talents and capabilities that will certainly help WWOTC to grow and achieve even more success. Her focused experience in marketing; program development (including on-line/distance learning initiatives); project development; needs assessment; customer service/retention (and loyalty) programs; liaison and partnership development, all fit extremely well with WWOTC’s vision.
Her positive “up-beat” personal attributes and sincere desire to help us provide top shelf customer service important traits for our team. Please feel free to contact Simone to discuss any of your skills development needs or to simply explore ideas for collaboration.
Administrator / AR&AP
While Debra brings extensive administration skills experience to our team, the fact that she came to us from another training organization (serving a different niche), gives her a great understanding of how things in the training world need to work to be considered a leader
She started her working career as a legal assistant and after eighteen years found her way into the classroom. With the technological advances evolving at the time, she found herself transitioning from teaching a legal assistant program to teaching computer based programs. Within a few years, and after completing the Microsoft Office User Certification examinations at an expert level, she completed the transition and began teaching Microsoft Office suite at the corporate level.
Debra’s administrative duties include our accounts receivable and payable; student registrations; course manual production and distribution; issuance of student certificates and travel coordination. In addition, her strengths in Microsoft Office have been a tremendous help to our marketing efforts, our course development projects and in helping our instructors develop their capabilities to maximize their presentation effectiveness.
Project Leader – Gulf Region
WWOTC is a firm believer that training is the bridge between technology and performance. With that being said, Hassan’s expertise in technology is a very valuable addition to our team. With nearly 20 years of engineering experience in technical sales and marketing of water and waste water plants/units, sewage treatments, reverse osmosis units, demineralization, softener and grey water treatments, Hassan has become a skilled and an imaginative engineer with a rock-solid ability to develop solutions.
With the amount of passion Hassan has for engineering, he successfully led several managing roles, and is currently leading the WWOTC projects in the Gulf region. In fact, Hassan organized and ran the very first WWOTC program on PLCs in Saudi Arabia.
Hassan demonstrates impressive leadership skills such as excellent communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships.
Hassan is a self-motivated and charismatic leader that quickly gains his clients' trust with his positive attitude. Like every other team member in WWOTC, Hassan has a vision for WWOTC to become a global leader in skills development.
Business Development Coordinator
-Rural Solutions Coordinator
-First Nations Support Team
Chase received a Bachelor degree in History and Political Science in 2010 at the University of Windsor. Due to the program’s strong emphasis on research and presentation, Chase was able to attain a strong skill set suited to developing strategies and ideas regardless of the environment he found himself in. He put his education to use working for the University of Windsor in the Student Recruitment department as a liaison officer. In this esteemed position, it was his responsibility to travel around the province to drive University enrolment using a variety of creative presentation techniques.
Once his contract work with the University was finished, Chase travelled to South Korea to teach English to children of all ages. There he further developed his presentation skills and also gained an immeasurable cultural experience.
From a young age Chase has always gravitated towards leadership roles in the workforce. He became a foreman for his Grandfather’s landscaping company as a 17 year old, he was a travelling representative of the University of Windsor as a recent graduate, and he commanded an English program in a foreign country. Chase is one of those people that derive great satisfaction out of being able to help people find solutions to challenges. He applies his coordination and communications skills and feels rewarded when a plan comes together. This is why Chase has taken on the added duties as our rural solutions coordinator (to help smaller communities) and he specifically asked to be put on our First Nations Support Team.
We are sure that his demonstrated leadership ability; strong public presence; and follow through commitment will help to establish him as a strong business development representative and trusted customer liaison.